Frequently Asked Questions About Dynamic Lifecycle Innovations and our IT Asset Disposition Services.
Learn more about our company, our best in class IT asset disposition service offering and the electronics lifecycle.
FAQs about IT Asset Disposition
What is IT asset disposition (ITAD)?
IT asset disposition, or ITAD, refers to the process of taking retired IT assets such as laptops, desktops, servers, or mobile devices and sending them to a certified ITAD vendor. That vendor destroys the data on the device and executes either resale or recycling of the device.Â
Is an ITAD program expensive?
An ITAD program should not be expensive. For most organizations, through resale and revenue share, ITAD should be a neutral or have a positive impact on an IT departments budget
Can I expect a return from an ITAD vendor?
Dependent on material quality and services required by the customer, there is a high potential to see a return vs an invoice.Â
What kind of devices does ITAD cover?
All data bearing devices, end user or network based, can be eligible for IT asset disposition. This includes, but is not limited to laptops, desktops, mobile devices, servers, network switches, and other data bearing devices.
Is ITAD as environmentally responsible as recycling?
In most cases, IT asset disposition is more environmentally responsible and sustainable than recycling your organizations devices. When optimized for resale and reuse, there is no waste or byproduct from the disposition and the materials needed to create a new device are avoided in the supply chain.
What reporting should I expect from my ITAD vendor?
ITAD reporting should be customizable to your business needs. Every organization should receive a certificate of destruction for the data on their device, as well as sustainability and ROI tracking.
How does customer service impact IT asset disposition?
Having a customer experience partner who is knowledgeable, timely, and available improves productivity and reduces friction in your IT asset disposition program.
What questions do I ask when launching an ITAD RFP?
Your ITAD RFP needs to be customized to your particular organization’s needs and goals. However, there are some baseline questions around certification levels, environmental responsibility, and return on investment that should be included in every RFP. Read the ITAD RFP Toolkit to learn more.
What happens to my devices if they cannot be reused in the ITAD process?
If a device or devices cannot be reused or resold, an ITAD vendor will reduce it to components for possible resale. If that is not possible, the device is then reduced further to it’s base materials for reuse and resale. This is why it is important to work with an ITAD vendor with recycling capabilities, who can securely dispose of your device no matter it’s final destination
How are devices resold after data destruction?
Depending on the quality grade, age, and your organization’s requirements, devices can be resold via ecommerce direct to consumers or through bulk orders. Revenue share can be executed through consignment or fair market value models.Â
What makes Dynamic's ITAD service offering unique from other ITAD solution providers?
Dynamic is unique from other ITAD providers due to their high levels of certifications (nine industry certifications including SOC2 and ISO 27001), their in-house electronics recycling capabilities which increases data security and decreases logistics costs, and their world class customer service.Â
Why is security important in IT asset disposition?
Most data breaches occur during end-of-life disposition. For this reason, security is important in ITAD to protect your customer data and your brand. Working with a highly certified, reputable vendor can protect your data.
How does ITAD help companies achieve their sustainability goals?
Reuse and recycling are important components to any sustainability program. By working with an ITAD vendor that can provide third party verified Scope 3 emissions reporting, organizations can work towards their sustainability goals while protecting their data. Â
What role does compliance reporting play in ITAD?
Compliance reporting is key to data security in ITAD. Working with a vendor who has certified processes for compliance reporting and makes it available in an easy-to-use portal allows an organization to have confidence in its IT asset disposition program. Â
What states does Dynamic offer ITAD services in?
Dynamic has the capability to work in all 50 states in the US. Â
What is the standard reporting provided by an ITAD vendor?
You should expect to receive certificates of data destruction from your ITAD vendor. In addition, a strong vendor will provide sustainability reporting such as avoided Scope 3 emissions, and other customizable reporting to fit your business needs.Â
FAQs about Offering ITAD as a VAR or MSP
Why should a VAR or MSP offer IT asset disposition?
Offering ITAD as a VAR (Value Added Reseller) or MSP (Managed Service Provider) completes the lifecycle for your clients. By offering final destruction you ensure a solution that maximizes data security and value return for your clients. Â
How does a VAR or MSP work with an ITAD provider?
An IT asset disposition provider should offer white-labeled services, executing pick-ups, data destruction, and resale for the client. This allows the VAR or MSP to offer ITAD services as their own services.Â
What services does an ITAD vendor provide for clients?
In addition to secure data destruction, an IT asset disposition provider should offer additional services such as packing & palletizing on site, white glove services, and data center decommissioning.Â
Are there sustainability benefits to offering IT asset disposition?
Yes, there are sustainability benefits to offering ITAD. A strong ITAD provider will have third-party verified Scope 3 carbon emission avoidance data provided as a standard piece of their reporting. Â
Can an ITAD provider service a clients global locations?
Yes, through a certified partner network, IT asset disposition providers can service clients with locations around the world. It is important to ensure that the partners are highly certified and work directly with the ITAD provider to maximize data security. Â
FAQs about Dynamic Lifecycle Innovations
Is Dynamic Lifecycle Innovations public or privately owned?
Dynamic Lifecycle Innovations is a private, family owned company.Â
Does Dynamic Lifecycle Innovations offer global ITAD services in other countries?
Dynamic delivers services to 71 countries in EMEA, APAC, Canada, Mexico, and LATAM through their network of 8 vetted partners, all of whom are R2v3 and e-Stewards CompliantÂ
What certifications does Dynamic Lifecycle Innovations have?
Dynamic is one of the most certified companies in the ITAD industry, with 9 certifications. These include ISO 9001, ISO 14001, ISO 45001, ISO 27001, R2v3, e-Stewards, NAID, ITAR, and Cage code registration.
Does Dynamic Lifecycle Innovations work with major companies?
Dynamic works with Fortune 500 organizations both nationally and globally, including FedEx, LG, Samsung, Southwest Airlines, MassMutual, Bridgestone, and Estee Lauder.Â
Certified. Trusted. Compliant.
Dynamic is certified by leading industry bodies, ensuring our ITAD processes meet the highest standards for data security, environmental responsibility, and regulatory compliance.
