Global Capabilities, Boutique Service
Dynamic transforms your end-of-life IT asset management from a cost center into a high-impact revenue and compliance solution. With worldwide ITAD capabilities, industry leading customer experience scores, and 18 years of leadership in ITAD, we deliver the results, transparency, and confidence Fortune 1000 companies demand.
Trusted by Global Fortune 500 Companies
Revenue Recovery That Performs
Our expert outbound resale team leverages deep industry relationships and market intelligence to extract the highest possible value from your assets. With our transparent revenue share program, that value comes right back to you.
Vertical Integration = Security + Savings
When every step of the ITAD process is managed in-house — including certified recycling — you reduce cost, risk, and complexity. Fewer handoffs mean fewer vulnerabilities. And with Dynamic, everything stays under one roof, from data destruction to device decommissioning.
Recognized Authority in ITAD
Awarded 2024 ITAD Company of the Year at the ITAD Summit and featured as a Gartner Representative Vendor, Dynamic’s credibility is backed by the industry and our clients alike. With nearly two decades of experience, we know how to protect your data, reputation, and bottom line.
Schedule A Consultation
Want to learn more about how Dynamic can improve your ITAD program? Schedule a quick 15-minute consultation to learn more.
World Class Customer Experience
Dedicated Customer Experience Team
Every client is paired with a personal Customer Experience Representative, providing fast, tailored support and white-glove service. This isn’t just a value, it’s a standard.
We survey our customers annually to evaluate our performance. Our scores from 2024 showcase our commitment to exceeding expectations.
| Metric | Our FY24 Score | Industry Benchmark | What it tells us |
|---|---|---|---|
| NPS | 95 | 40-60 (B2B Average) | Exceptional loyalty – customers are eager to recommend us |
| CES | 9.98/10 | 5-7 Average | Nearly effortless experience – processes are working smoothly |
| CSAT | 9.34/10 | 7.5-8.5 (good) 9+ (excellent) | Consistently high satisfaction – interactions exceed expectations |
Local Touchpoint to Global Network
From our U.S. facilities in Wisconsin and Tennessee to our global partner network, Dynamic has the infrastructure to handle enterprise-scale volumes — with the flexibility and care of a boutique provider.
Certified to the Highest Standards
With seven industry certifications, Dynamic exceeds compliance requirements in data security, environmental responsibility, and operational excellence. You’ll never have to question whether your data or brand is protected — we’ve built our reputation on it.
Customizable Services
Dynamic can offer your client more than ITAD services. Explore the various service offerings below, each one available as a white-label service for your business. We work closely with each client to tailor a program that aligns with their operational goals, compliance requirements, and sustainability initiatives, ensuring every step fits seamlessly into their existing workflows.
Secure Data Destruction
Asset Tracking – Real-time access and visibility into the status and movement of your IT equipment throughout its lifecycle.
Physical Destruction & Shredding – Irreversible destruction of data-bearing device provides you with the highest level of security.
FETCH
Retrieval + Retire – Full-service solution for retrieving remote assets for secure data wipe and retirement.
Retrieval + Redeployment – Full-service solution for retrieving remote assets for secure data wipe and redeployment.
Retrieval + Prep for Lease Return – Streamline the process of returning leased IT assets to ensure compliance with contract terms and protect data.
Warehousing and Storage – Warehousing and storage solutions for redeployment, legal hold, resale, or retirement.
Data Center and IT Infrastructure
Data Center Decommissioning – Comprehensive support for secure and efficient shutdown or relocation of data centers.
Hyperscale and Enterprise Decommissioning – Purpose-built to handle projects of any scale with speed, precision, and security.
Logistics Solutions
White Glove Packaging -Receive the highest level of care and protection for sensitive or high value IT assets.
Deskside Decommissioning – Comprehensive deinstallation, removal, transportation, and end-of-life services for your assets at your location.
Global & Customized ITAD Solutions
Global ITAD Capabilities – Dynamic’s global ITAD network provides consistent, compliant, and efficient asset dispositions across all geographies.
Employee Collection Events – Host branded collection events for your employees to return old electronics for secure disposal, boosting engagement and supporting sustainability.
Consultative Project Management – Dynamic manages logistics, disposition of old equipment, and integration of new assets, allowing you to replace outdated hardware with minimal disruption.
Reporting and Automation
API Integration – Our API integration streamlines data exchange between client systems and our platform, reducing manual effort and providing real-time visibility.
Sustainability Reporting – Empower your team to demonstrate their environmental impact through detailed, data-driven reporting.
Carbon Insets – Benefit from your avoided emissions with the ITAD industry’s first verified carbon offset registry.
Client Testimonials
Case Studies
Fortune 500 Telecom Data Center Decommissioning
The client was a Fortune 500 company; the task involved executing a large-scale, high-security data center decommissioning. The project required precise planning, rigorous data sanitization, and adherence to strict environmental protocols.
Learn about how Dynamic executed this major data center decommissioning job efficiently, securely, and with minimized downtime.